5
KYLE Auto Repair

M.E. is a very professional operation. Though the facilities are aged a bit, the people are congenial, respectful, and competent. They provided a comfortable waiting room with amenities, for those who need it, and service is prompt. I scheduled an appointment for a vehicle inspection which they completed quickly, and efficiently. As an extra plus, they happen to be located conveniently in Kyle (Texas)

Thank you for the thoughtful review! We’re so glad to hear that you had a professional and efficient experience with us. While our facilities may be a bit older, we take great pride in the service we provide, and we’re happy that you felt comfortable during your visit. We truly appreciate your feedback and look forward to serving you again in the future. Thanks for choosing us in Kyle!

- KYLE Auto Repair
5
KYLE Auto Repair

I needed a mechanic shop after moving back to TX. My parents suggested ME Automotive and I'm glad they did. The staff is super friendly and knowledgeable. I have only been a couple of times, but they are my go-to shop. They remind me of the mechanic shop I worked at in CA and I love that. Thank you guys for everything you do. I recommend anyone come here for their vehicles!!! 10/10

Thank you so much for the incredible review! We’re honored that your parents recommended us and thrilled to hear that our team made such a positive impression. It’s great to know we remind you of a shop you trust, and we’ll always strive to provide the same level of service. We truly appreciate your support and recommendation. We look forward to being your go-to shop for years to come!

- KYLE Auto Repair
3
KYLE Auto Repair

The customer service is amazing! I needed an alignment in a jiffy and they were able to open up their schedule to fit me in the same day! 10/04/2024 My tires were way off and they got the alignment perfectly as well as informed me I needed new ball joints with a quote which is appreciated. On 10/06/2024 I was doing an oil change and during my routine inspection of the truck I noticed something worrying on the suspension; the sway bar link was gone on the driver's side. The sway bar on a vehicle helps reduce body roll and in effect roll overs during a turn or unexpected road defects, without the link attaching it to the vehicle it might as well not exist. As my wife and my children are the ones that use the truck I became distraught that this potential hazard had gone unnoticed. Thankfully I am mechanically inclined and thankfully the truck was due for an oil change just two days later. I considered going back to the shop to give them my two cents, but the piece is $12 and it takes 2 minutes to install so instead I am writing this review. I do not believe they did it with malice and I do believe we all make mistakes. Unfortunately some of them can be very small and life threatening. In conclusion, they are good people but I would recommend giving their work a once over or have the techs be a little more attentive. Thank you!

Thank you for sharing your detailed feedback. We truly appreciate your trust in our team and are glad we could assist you with your alignment and other repairs. We're sorry to hear about the sway bar link issue you found afterward, and we understand how concerning that can be. We take safety seriously, and your review is invaluable in helping us continually improve our attention to detail. We will make sure to emphasize even more careful inspections moving forward. We’re grateful for your understanding and constructive feedback and hope to continue serving you with the best care possible in the future.

- KYLE Auto Repair
5
KYLE Auto Repair

They are rally friendly and helpful people and honest with the client

We are thrilled to hear about your positive experience, Albert! Providing excellent customer service is our top priority. Thank you for your kind words!

- KYLE Auto Repair
5
KYLE Auto Repair

Came for a state inspection. They treated me respect and kindness and because it was the first time I was there, they even took care of it! Thanks

Thank you so much for the kind words! We're thrilled to hear that you felt respected and well taken care of during your first visit. It’s always our pleasure to welcome new customers and make sure they have a great experience. We truly appreciate your feedback and look forward to serving you again in the future!

- KYLE Auto Repair
1
KYLE Auto Repair

Do not recommend this place at all. They took my money even tho my car didn't actually need anything. But they will say a lot to justify. Also found a FB thread with many people stating they got ripped off by this shop. Plenty of good shops around. Dont risk it, avoid.

Thank you for reaching out to us. Rameez, we could not find your name in our database. We understand that you've seen reviews on social media from other customers. While we can't speak directly to the experiences of other customers, we take all feedback seriously and are committed to providing the best possible experience for everyone. If you could share more details about your own experience with our company, we'd be happy to investigate and address any concerns you may have. Jonathan- Operations Manager 512-523-8387 [email protected] We appreciate your understanding and look forward to hearing from you soon.

- KYLE Auto Repair
5
KYLE Auto Repair

Great service

Thank you for the wonderful review!

- KYLE Auto Repair
5
KYLE Auto Repair

Great staff, very friendly and knowledgeable! Every employee I interacted with was awesome. They seemed to want to be there and enjoyed their job. It says a lot about the shop! Eric and Josh were great!

Thank you for the fantastic review, Jason! We love hearing about our incredible team members, like Eric and Josh. It's our goal to ensure every interaction leaves a positive impression. We appreciate your kind words and look forward to serving you again soon!

- KYLE Auto Repair
5
KYLE Auto Repair

took it in for an inspection without an appointment and it only took a few minutes and they gave it to me for free for being a first time customer! so so thankful and happy with my first experience here. thank you so much for all your help!!

Thank you so much for the wonderful review! We’re so glad we could get your inspection done quickly and that you had a positive first experience with us. It’s our pleasure to offer a warm welcome to first-time customers, and we truly appreciate your kind words. We look forward to serving you again in the future!

- KYLE Auto Repair
5
KYLE Auto Repair

These folks are fantastic. You'll wait in air-conditioned comfort as they take care of every little problem your car may have. Friendly people and great service at a fair price!

Thank you so much for the wonderful review! We’re thrilled to hear that you had a great experience with our team and enjoyed the comfort of our waiting area. We take pride in offering friendly, reliable service at a fair price, and we truly appreciate your feedback. We look forward to serving you again in the future!

- KYLE Auto Repair