We appreciate your kind words and are thrilled to hear about your positive experience! Thank you for trusting us with your vehicle. We look forward to serving you again soon!

Hi Ramon, Thank you for your feedback. We're sorry to hear about your concerns and would like to offer some clarification. When you contacted us for a transmission service estimate, we requested the year, make, and model of the vehicle. Based on the information you provided, our system populated the correct part number for your transmission type — a filter pan assembly — which was reflected in the estimate. As you’re aware, there are multiple variations of transmissions for certain vehicle models, and parts may differ significantly based on the specific configuration. Without physically inspecting the vehicle, we can only go by the data provided. Our estimates are always given in good faith, using verified OEM and parts database information. There was no intent to mislead or overcharge. Regarding the services performed on your father’s vehicle in the past: all services were recommended based on manufacturer guidelines, vehicle condition at the time, and in alignment with preventative maintenance practices — particularly those outlined by BG, a highly respected name in automotive care. These are not "unnecessary" services but rather industry-recognized methods to extend the longevity and performance of a vehicle. Your father was a long-time customer, and we always appreciated his trust in our work. We’ve been serving this community with integrity for over 15 years and take any accusations of misconduct very seriously. We value transparency and encourage open communication, but we also stand by the honesty and professionalism of our team. Thank you

Thank you, Nate! We truly appreciate the recommendation. It's great to know that you've had a positive experience with us and that our transparent communication and efficient service stood out. We strive to deliver quality work at reasonable prices while accommodating our clients' needs. If there's anything more we can do for you, please don't hesitate to reach out. Take care!

Thank you for your glowing recommendation, Samuel! We're delighted to hear that you had a fantastic experience. It's wonderful to know that our commitment to fair pricing, efficient service, and transparent recommendations has made us your go-to auto shop. We look forward to serving you and your vehicles again in the future!

Thank you Pace for the wonderful review! We're so glad to hear that you had a great experience with our staff. We pride ourselves on providing excellent customer service, and we'll pass along your kind words to our team. We look forward to serving you again soon!

Thank you, Jason, for the 5-star rating! We are delighted to hear that you had a positive experience with us! If you have any other concerns or questions, please feel free to reach out to us. We're here to help!

Thank you, Veronica, for your kind words! We are thrilled to hear that you had a great experience with us. Customer satisfaction is our top priority, so it's great to know that you appreciate our honest approach. We look forward to serving you again in the future!

Thank you for taking the time to share your positive experience, Gary! We're thrilled to hear that your brake issues were promptly resolved and that your Toyota Avalon is back on the road in top shape. If there's anything else we can do to assist you, please don't hesitate to reach out. We appreciate your business!

Thank you for your feedback, Sam! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you for the 5-star review, David! We're thrilled to hear that you've been a loyal customer for years. Jonathan, Sandra, and the rest of the team genuinely appreciate your kind words. We'll be here whenever you need us, providing the same exceptional service you've come to expect.