KYLE Auto Repair
Spoke to someone on the phone about the issues with my car. I asked if I could make an appointment and they told me yes and to bring it in the morning a week later. Took almost the whole day to fix the issue. After reading other reviews I see they don’t actually take appointments. Just wish I had known since I did have plans that day that I had to cancel since my car was there so long. Not sure if we will come back.
Hi Elizabeth, I have some concerns with a couple of things on this review. If we scheduled you for a week out that must have been when we were short staffed due to covid and literally only have two employees here. Can you tell me when this was and the order number at the top right of your invoice so that I may look into your issue. Due to supply chain issues repairs may take longer than normal but if we got your car diagnosed and repair in the same day that is a win in my book. We mainly work by appointments and try to have the customer in and out in the same day. Please give me a call at 512-504-3329 and ask for Josh.
- KYLE Auto Repair