5
KYLE Auto Repair

These guys are always on point! Great work great service

Thank you for the awesome review! We’re so glad to hear that we consistently provide great work and service. We truly appreciate your support and look forward to continuing to serve you in the future!

- KYLE Auto Repair
5
KYLE Auto Repair

I went there yesterday to get my state inspection first time there. I was greeted very promptly and told them I had an appointment but was early. They said no problem did my inspection and I was in and out in about 15 minutes. They were super nice and really friendly. They have the most sweetest cat in the world. She greeted me and let me pet her almost the whole time. I will go back for sure with any further work I need done. Awesome!!!!!

5
BUDA Auto Repair

Awesome people and did a good job

Thank you for your kind words, we appreciate you! :)

- BUDA Auto Repair
5
KYLE Auto Repair

Awesome local business. Highly recommend!

5
BUDA Auto Repair

I always know I will get the best service and the owners are so nice and honest.

Thank you for such a sweet review! we appreciate y'all :)

- BUDA Auto Repair
3
KYLE Auto Repair

Got car fixed same day.

That's awesome to hear Jonathan! Glad we could get your car fixed so quickly. If you need anything else in the future, don't hesitate to reach out. Thanks for trusting us with your vehicle!

- KYLE Auto Repair
3
KYLE Auto Repair

Spoke to someone on the phone about the issues with my car. I asked if I could make an appointment and they told me yes and to bring it in the morning a week later. Took almost the whole day to fix the issue. After reading other reviews I see they don’t actually take appointments. Just wish I had known since I did have plans that day that I had to cancel since my car was there so long. Not sure if we will come back.

Hi Elizabeth, I have some concerns with a couple of things on this review. If we scheduled you for a week out that must have been when we were short staffed due to covid and literally only have two employees here. Can you tell me when this was and the order number at the top right of your invoice so that I may look into your issue. Due to supply chain issues repairs may take longer than normal but if we got your car diagnosed and repair in the same day that is a win in my book. We mainly work by appointments and try to have the customer in and out in the same day. Please give me a call at 512-504-3329 and ask for Josh.

- KYLE Auto Repair
5
KYLE Auto Repair

Needed a towing hitch removed, so they told me to bring the car in and they'd try to squeeze it in. Brought the car in and they got after it right away. After looking at the work involved, they quoted me $140 minimum and $190 max. This seemed reasonable, as it was obvious that to get the hitch off they'd have to first drop the exhaust. Also, a lot of rusted bolts to deal with (hitch had been on for quite a few years). As it turned out, the job went more quickly than they'd anticipated, so instead of holding me to the $140 minimum, they only charged me $98 bucks. When I get my new car and want the hitch attached, these are the guys I'm going with. Great experience.

Thank you so much for sharing your experience, Kevin! We're glad we could help out and that you had a great experience with our team. It's always our goal to be fair and transparent with pricing, and we're happy we could do that for you.

- KYLE Auto Repair
5
BUDA Auto Repair

Got my inspection done here and it was super quick and the worker was really nice and didn't even make fun of me for accidentally having my bluetooth connected to my car and he heard me making a snapchat of the repair centers cat!

2
KYLE Auto Repair

I wish they had more appointments available instead of having to schedule multiple days In advance. The last time I was there I went in for an oil change/inspection and left with a check engine light. I took it back immediately and they were able to run diagnostics and clear the code, but their initial response to my issue was poor. "They don't cover coincidence if the light doesn't turn off..." They basically were blaming me for likely not clearing the codes after the inspection. The location in Buda is a better spot and worth the extra 15 minute drive. Don't spend your money on Kyle.

Thank you for your feedback, John. We're genuinely sorry to hear about your experience. We aim to always provide honest and thorough service, and we understand how frustrating it can be to deal with unexpected issues, especially after an oil change and inspection. It’s concerning to hear that you felt your concerns weren’t addressed properly, and we apologize if the response was not as helpful as it should have been. Our goal is always to be transparent and supportive, so we’ll take this into consideration for future customer interactions. We understand if you choose to visit the Buda location moving forward, but if there’s anything we can do to make things right or to improve your experience, please don't hesitate to reach out. We value your business and feedback and hope you’ll give us another chance in the future. Jonathan Ponce- 512-523-8387 (Operations Manager)

- KYLE Auto Repair